Financial Hardship Assistance Enquiry Form

Please complete the form below to enquire about COVID-19 Hardship Assistance for your loan with Thinktank.

By providing us with the information requested we will be able to quickly allocate your enquiry to a dedicated Thinktank officer who will get in touch with you to make arrangements that best meet your current circumstances and needs.

IMPORTANT INFORMATION – Please note that by taking up Hardship Assistance, there will be an increase in the amount of interest you will pay over the life of the loan which will see your future loan repayments increase once the period of hardship assistance concludes. Our Hardship Assistance officers are available to discuss how you can minimise or reduce this impact.

  • Date Format: DD dash MM dash YYYY
  • Have you sought any financial assistance, including government assistance, due to COVID-19? ( More information here ).

    Please note due to the rapid, and continuously unfolding nature of events, Thinktank may request additional information in respect to a loan repayment variation request however, we extend our commitment to getting back to you as soon as possible with advice on the assistance we can provide.

    Before pressing the SUBMIT button below please be patient with us while we work through a high volume of enquiry.

    This is a secure form. Any information you enter will be kept strictly confidential and is for Thinktank's purposes only in assisting you with your hardship request.